Vidyard Subprocessor List
Last modified: January 5, 2024
This list identifies the subprocessors currently engaged by Vidyard and authorized to process personal data.
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| Subprocessor | Purpose | Subprocessor Location |
|---|---|---|
| Amazon Web Services, Inc. | Hosting | USA |
| APIHub, Inc. dba Clearbit (Only for customers who use Vidyard Prospector) | Data Enrichment Services | USA |
| Brightcove, Inc. Zencoder | Video Encoding | USA |
| Buildscale (US) Inc. | Customer Support | USA |
| Datadog, Inc. | Platform Monitoring | USA |
| Edgecast Canada ULC | Content Delivery Network | USA |
| Fastly, Inc. | Content Delivery Network | USA |
| Google Workspace | Email and Cloud Storage | USA |
| Heap, Inc. | Platform Analytics | USA |
| Knock Labs, Inc. | Event Notifications Service | USA |
| Ninja Partners, Inc. | Customer Support and Content Management | USA Philippines |
| OpenAI, LLC (Only for customers who use AI enabled features and functionality) | Artificial Intelligence Enabled Functionality | USA |
| People Data Labs (Only for customers who use Vidyard Prospector) | Data Enrichment Service | USA |
| Rev.com, Inc. | Video Transcription Services | USA |
| Tavus Inc. (Only for customers who use AI Avatars) | Creation of an AI Avatar and related videos | USA |
| Tray.io (Only for customers who require integrations using Tray) | Cloud Based API Integration Platform | USA |
| Zendesk, Inc. | Customer Support | USA |